Last updated: 10 October 2026

Overview

HEXUP (we) operates https://www.hexup.tech. This privacy policy explains how we collect, use, and protect personal information when you visit this website or contact us through it.

Information we collect

When you use the contact form, we collect the name, email address, country or region, phone number, WhatsApp number, and message you submit.

To keep the site working, we also record technical information such as browser type, visit time, and language preference. The language preference is stored in a cookie named i18n_redirected so the site can open in your chosen language on a later visit.

How we use this information

We use this information to reply to your enquiry, provide product and service information, and improve the website. We do not sell your personal information.

Cookies

This website uses a cookie to remember your language. You can refuse or delete cookies in the browser. The site will still be available, but the language choice may not be kept.

Sharing and retention

We share your information with the staff who need it to answer your enquiry, provide follow-up service, meet a legal duty, or protect legitimate interests. We do not disclose it to unrelated third parties except where the law requires it.

Enquiry records are kept for as long as needed to complete the conversation and any follow-up service, then deleted or anonymised, unless the law requires a longer period.

Your rights

You may contact us to access, correct, or ask us to delete the personal information you submitted through this website.

Contact

If you have questions about this policy, use the Contact Us page on this website or email hexup.service@gmail.com.

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